How this site remembers you
This privacy policy explains how chilterns-holiday-cottage.co.uk – an independent information portal about Betmica – collects, uses and protects your personal data. We are not the casino operator. This notice covers only what our own portal does with information you provide or that reaches us when you visit these pages. Betmica itself, operating at its own domain, has its own separate privacy policy for player accounts and transactions – that is outside the scope of this document.
We take data protection seriously and handle everything in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have questions about how the operator handles player data once you register with them, contact Betmica's own support channels directly.
Who is responsible for your data
The data controller for chilterns-holiday-cottage.co.uk is the entity named in our site footer. That means we decide why and how your personal information is processed when you use this portal. You can reach us at [email protected] with any questions or requests about your data.
What data we collect
We gather two kinds of information: what you give us directly, and what we observe through your use of the site.
Information you provide: If you contact us through a form or by email, we collect your name, email address and the content of your message. We do not ask for payment details, identity documents or account credentials – we are a review portal, not a transactional platform.
Information we observe: When you browse chilterns-holiday-cottage.co.uk, our server logs record technical data such as your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and the site that referred you here. We use cookies and similar technologies to remember your preferences and to understand how visitors use our content – our cookie policy explains this in detail.
We do not collect sensitive personal data such as health information, political opinions, religious beliefs or biometric identifiers.
Why we use your data
We process your information for the following purposes:
- To respond to enquiries sent to [email protected]
- To improve the structure, content and usability of our pages
- To understand which sections are read most and where readers arrive from
- To detect and prevent misuse, spam or technical abuse
- To comply with legal obligations where they apply
We do not use your data for automated decision-making or profiling.
Lawful basis for processing
Under UK GDPR, every use of personal data must have a lawful basis. Ours are:
| Purpose | Lawful basis |
|---|---|
| Responding to contact-form messages | Legitimate interest (providing the service you requested) |
| Analytics and site improvement | Consent (via cookie banner) and legitimate interest |
| Security and abuse prevention | Legitimate interest (protecting our systems) |
| Legal compliance | Legal obligation |
Who else sees your data
We share information with third parties only where necessary to run this portal or where required by law. We never sell your data.
Service providers: Our hosting provider stores the server logs and page content. We use analytics services (such as Google Analytics) to understand traffic patterns – these providers process data on our behalf under contract and are restricted in how they may use it.
Advertising partners: If we display third-party advertising, those networks may set cookies and collect browsing data to show relevant ads. You can control this through your cookie preferences.
Legal requirements: We may disclose data if compelled by a court order, law-enforcement request or regulatory authority, or to protect our rights and the safety of others.
We do not transfer your data outside the United Kingdom without appropriate safeguards in place.
Your rights under UK GDPR
You have the following rights over your personal information:
- Access: request a copy of the data we hold about you
- Rectification: ask us to correct inaccurate or incomplete data
- Erasure: request deletion of your data where we no longer need it or where you withdraw consent
- Restriction: ask us to limit processing in certain circumstances
- Portability: receive your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interest
- Withdraw consent: where we rely on consent, you can withdraw it at any time
To exercise any of these rights, email [email protected] with your request. We will respond within one month. There is no charge for most requests, though we may apply a reasonable fee if a request is manifestly unfounded, excessive or repetitive.
Your right to complain
If you believe we have mishandled your data or breached UK GDPR, you have the right to lodge a complaint with the supervisory authority. In the United Kingdom, that is the Information Commissioner's Office (ICO). You can contact them at ico.org.uk or by calling 0303 123 1113.
How long we keep your data
We retain personal data only as long as necessary for the purposes set out above, or as required by law.
- Contact-form messages and email correspondence: up to three years from the date of your last message, then deleted
- Server logs (IP addresses, browser data): up to 12 months, then anonymised or deleted
- Analytics data: aggregated and anonymised; individual session data retained for up to 26 months, in line with standard analytics-tool settings
You can request earlier deletion by contacting us, subject to any legal obligation to retain certain records.
Protection of minors
This site is intended for users aged 18 and over (18+). We do not knowingly collect personal data from anyone under 18. If you are a parent or guardian and believe your child has provided us with information, contact us immediately at [email protected] and we will delete it without delay.
Security measures
We use reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration. These include secure hosting, encrypted transmission (HTTPS), access controls and regular reviews of our practices. No system is entirely secure – we do our best, but cannot guarantee absolute protection.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements or the services we provide. When we make material changes, we will update the "last updated" date below and, where appropriate, notify you by email or with a notice on the site. Continued use of chilterns-holiday-cottage.co.uk after a change constitutes acceptance of the revised policy.
Last updated: 6 April 2026
This page is provided for information and marketing purposes. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.