Rolly Spin payments from deposit to payout

• Rollyspin
• Rollyspin Payments

Rolly Spin accepts deposits through bank accounts, bank cards, e-wallets and cryptocurrency, while withdrawals follow the methods available in the site cashier when you request funds. This guide explains the deposits, payouts, limits and verification requirements in practical terms. Although we publish information for UK readers, real-money play is restricted in the United Kingdom.

Before your first deposit

Our minimum deposit is €20 or the equivalent, which is the minimum shown for the first deposit bonus. The welcome offer can be 100% up to €500 with 100 free spins, subject to its own wagering and maximum-bet rules. T&Cs apply. 18+. New customers only. Please gamble responsibly (BeGambleAware.org).

Every real-money deposit must be wagered 3 times before a withdrawal can proceed. This requirement applies to the deposit itself, separately from the 35x wagering requirement attached to free-spin winnings in several bonus offers.

Methods and their trade-offs

Our deposit methods cover four broad categories:

• Bank accounts for direct transfers from your own account.
• Bank cards for card-funded deposits.
• E-wallets for payments through supported digital wallets.
• Cryptocurrency for eligible players using the currencies supported by our payment system.

These options describe ways to fund an account. A deposit method should not automatically be treated as a payout route. Our withdrawal terms allow withdrawals in any way available on the site at the time of replenishment, so the cashier available when you request funds determines the available route.

Requesting a payout

The withdrawal process starts from your account’s payment section. You should keep your transaction details available while completing the request.

1. Open the payment or cashier area and select the withdrawal option.
2. Choose an available withdrawal method and enter the amount you want to withdraw.
3. Check that the amount meets the minimum and applicable account limits.
4. Complete any identity checks requested before the funds can be released.
5. Confirm the request and retain the transaction details shown for your records.

Our support team can check the progress of a payout if a request does not proceed as expected. Contact [email protected] with the transaction date, amount and selected method. You can also use our 24/7 live chat for account assistance.

What affects the wait

The wait for a payout depends on the available payment route and whether verification is needed. A request can be held while identity documents, payment evidence or a phone or video check remains outstanding, so completing those requests before withdrawal can prevent avoidable delays.

The payment route also matters. Funding an account by bank transfer, card, e-wallet or cryptocurrency does not determine the speed of a payout. The method selected for the withdrawal is the one that handles the outgoing transaction, and our support team can clarify its status once requested.

Caps, fees and currency

Our withdrawal limits apply across each transaction and across the daily, weekly and monthly periods. The table uses euros throughout so that each ceiling can be compared directly.

Limit	Amount
Minimum withdrawal	€40
Per transaction	€2,000
Daily	€2,000
Weekly	€5,000
Monthly	€15,000

Winnings above €15,000 may be paid in monthly instalments of no more than €15,000 until the full amount has been paid. Progressive jackpot wins are paid in full.

There are two costs to note. If you request a withdrawal before wagering your deposits at least 3 times, we may charge transaction processing costs. Refunds are subject to a 15% commission deduction.

Identity checks for withdrawals

We can request identity verification at any stage of your account’s use. The documents and checks may include:

• A clear photograph of a government-issued passport or identity card, with the front and back showing your full name, date of birth and expiry date.
• A recent utility bill or bank statement issued within the previous three months, showing your full name and residential address.
• A screenshot or official bank statement showing the date, amount and account-holder name for each payment method used.
• Phone verification using the number supplied during registration.
• Video verification in English, where you show the requested documents.

If requested documents are not provided within two weeks of a withdrawal request, the withdrawal is cancelled and the account is disabled. Sending clear, current documents in one submission reduces the chance of a second request.

When a payout is held

A payout may be held while identity checks are incomplete, the deposit wagering requirement remains unmet or account activity needs further review. The 3x deposit wagering rule must be satisfied before a withdrawal can be processed without a possible processing charge.

Keep your account email, approximate transaction time, amount and selected method ready when contacting support. If a requested document is unclear, a replacement showing the full page and all required details can resolve the issue more quickly.

Keep gambling within limits

Gambling should remain entertainment rather than a financial plan. Our account tools include self-exclusion for up to 12 months and controls for disabling promotional emails, SMS messages, push notifications and bonus offers. For free and confidential support, visit BeGambleAware.org or call the National Gambling Helpline on 0808 8020 133.

Access to this site is restricted to persons aged 18 and over (18+). We want your play to stay enjoyable — for free, confidential support, visit BeGambleAware.org.

Frequently asked questions